Voice
Wholesale voice
International wholesale VoIP termination and carrier-to-carrier voice traffic, with routing and interconnection agreed for each service.
International termination
EraVoIP provides wholesale termination of international voice traffic for carriers and service providers. The service is carrier-to-carrier: we exchange voice with telecommunications companies, under an agreement that sets the destinations and the commercial terms.
Interconnection
Interconnection is agreed case by case. Where Session Initiation Protocol (SIP) is the right interface for both parties, voice can be exchanged that way. The technical detail is settled before traffic starts.
Routing
International voice routing follows the destinations the agreement covers. How a route is chosen, and what is expected of it, is part of that agreement.
Records and support
Records of traffic, such as call detail, can be provided as the agreement describes. Questions about a live voice service go to the operational contacts named in that agreement.
Quality and compliance
Route quality is part of operating the voice service. We look at how routes behave, and we look for traffic that may be fraudulent or artificially inflated. Unusual traffic may be queried, limited or stopped.
Customers are expected to follow the acceptable use policy, including the rules on calling-line identity and lawful use. SMS is described separately on the SMS page.