Last updated .
Who we are
EraVoIP is a trading name of ERAMAT LIMITED.
ERAMAT LIMITED is the company responsible for personal data collected through this website. The registered address is below.
Registered address
ERAMAT LIMITED904-5, 09/F, Hing Yip Comm. Centre280 Des Voex Road CentralSheung WanHong KongWhat this notice covers
This notice covers this website and the enquiry form. Wholesale services are supplied under a separate agreement, which will deal with information used to provide those services.
Information we collect
If you use the enquiry form, we collect the details you submit:
- your name
- your company
- your work email
- your phone number, if you choose to provide one
- the service you are interested in
- your message
The site host also processes technical connection data, such as an IP address, in the ordinary course of serving the site. We do not ask you to create an account.
How we use it
We use enquiry details to read and reply to the enquiry, and to keep a record of that correspondence. We do not sell personal data.
Legal basis
Where a law requires a legal basis, we rely on taking steps toward a possible wholesale agreement, or on our interest in answering a business enquiry, as that law allows. Where the Personal Data (Privacy) Ordinance applies, you may ask to access and correct personal data we hold.
Who we share it with
This website is hosted by Cloudflare. When the enquiry form is enabled, the message is emailed through Resend so it can reach us. Those providers process the data only so the site and the form can work. We may also share information if the law requires it.
Where it is processed
Hosting and email delivery may process data in the countries where those providers operate. The arrangements should be confirmed before this notice is treated as final.
How long we keep it
We keep enquiry information for as long as it is needed to handle the enquiry, and for any further period the law requires. A specific retention schedule is not set in this notice.
Cookies
This website does not use analytics or advertising cookies, and it does not set optional cookies of its own. If a human-verification check is enabled on the enquiry form, that check is provided by Cloudflare and is used only to reduce automated submissions.
How to reach us
To ask about personal data, write to ERAMAT LIMITED at the registered address above and mark the letter as a privacy request.